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Knead Tech

Knead Tech is a software company that enables simple food recovery through a white-label app to streamline food redirection, increase pounds of food rescued and ensure safe handling practices to meet the global challenge of food waste.

Account Executive (Public Sector & Non-Profits)

About Us:
Knead Technologies is a software company dedicated to transforming food rescue operations. Our platform streamlines and optimizes the process of rescuing surplus food and distributing it to those who need it most, helping address the $940 billion global challenge of food waste and its environmental impact.

We’re a small, dynamic team passionate about creating meaningful social and environmental impact in communities around the world.

If you’re excited about helping communities rescue more food and reduce waste, we’d love to hear from you. Please email your resume and a brief statement of interest to Aaliyah at aaliyah@kneadtech.com, using the job title Account Executive (Public Sector & Non-Profits)aaliyah@kneadtech.com, using the job title Account Executive (Public Sector & Non-Profits) as the subject line.


Position: Full-time, 6-month contract.

Salary: $100,000–$120,000 annualized equivalent (pro-rated for 6 months), + commission.

Location: Canada-based with flexibility for hybrid or remote work.

Position Overview:

The Account Executive, Public Sector & Non-Profits, will be responsible for driving revenue growth by identifying, pursuing, and closing new business opportunities across our core customer segments: Municipalities (B2G), Food Rescue Organizations/Food Banks (B2B Non-Profit), and Food Donors (Marketplace Pilots). This role requires a strategic approach, excellent relationship-building skills, and a strong understanding of selling to the public sector and non-profits. This role reports directly to the CEO.

Key Responsibilities:

  • Business-to-Government (B2G) Sales
    Drive sales of Knead Tech’s food rescue software to local and municipal governments by navigating public sector procurement, managing RFPs and contracts, building relationships with key decision-makers, and meeting or exceeding sales targets.
  • Business-to-Business (B2B) Non-Profit Sales
    Generate and manage leads with food rescue organizations and food banks, deliver tailored demos, manage the full sales cycle, develop sales materials, and collaborate cross-functionally to support successful implementation.
  • Food Donor/Marketplace Sales – Emerging Focus
    Assist pilot programs by identifying and engaging potential high-volume food donors, including grocery chains, restaurants, and institutional cafeterias.

Required Qualifications:

  • Proven B2B and/or B2G sales experience, with a demonstrable track record of meeting or exceeding quota.
  • Direct experience selling complex software or service solutions to municipal or state government agencies; familiarity with public-sector procurement processes is highly preferred.
  • Prior experience selling into the non-profit sector—specifically food banks, pantries, or related organizations.
  • Proficiency with modern sales tools and CRM platforms (e.g., Pipedrive, Salesforce), with strong pipeline management discipline.

Preferred Qualifications:

  • Experience introducing emerging or early-stage technology solutions, including supporting pilot or early-adoption phases.
  • A passion for social impact, sustainability, and addressing food insecurity.
  • Knowledge of the regulatory landscape surrounding food donation liability and safety.

Skills & Attributes:

  • Exceptional communicator: Translates complex ideas into clear, persuasive narratives across written and verbal channels, effectively engaging customers, advancing sales conversations, and driving alignment internally.
  • Mission-driven mindset with a genuine passion for social impact, sustainability, and addressing food insecurity.
  • Self-motivated,resilient, and adaptable, with the ability to thrive in a fast-paced, growth-stage environment.

Formaloo

Formaloo is a no-code platform that enables businesses to build custom data-driven applications, automate processes, and engage audiences. Their drag-and-drop capabilities allow teams to move from idea to implementation quickly, making it easy to construct software without coding knowledge, boosting customer experience and loyalty.

Customer Success Manager

In this role, you’ll serve as a primary point of contact for our 30,000+ global business users, providing responsive support through live chat, email, and Slack channels. Your responsibilities will include creating and maintaining comprehensive help documentation, tutorial videos, and support articles that enable users to maximize value from our no-code platform. You’ll track support metrics, identify common user challenges, and collaborate with our product team to improve the overall customer experience.

Required skills

Excellent written and verbal communication, customer support experience (preferably in SaaS), ability to explain technical concepts simply, strong problem-solving abilities, attention to detail, experience with help documentation creation, proficiency with support platforms, time management skills, ability to work independently, adaptability to changing priorities, familiarity with forms/workflows/no-code tools (advantageous).

Desired skills

Experience with SaaS products, knowledge of Formaloo or similar form-building platforms, video editing capabilities, multilingual abilities, experience with knowledge base management, CRM system familiarity, basic HTML/CSS understanding, customer journey mapping, data analysis capabilities, experience working in a remote team environment, proactive communication style, empathy and active listening.

Email or website to contact for job submissions

https://formalooteam.formaloo.me/apply

Email: noosh@formaloo.com

Customer Success Specialist

In this role, you’ll serve as a primary point of contact for our 30,000+ global business users, providing responsive support through live chat, email, and Slack channels. Your responsibilities will include creating and maintaining comprehensive help documentation, tutorial videos, and support articles that enable users to maximize value from our no-code platform. You’ll track support metrics, identify common user challenges, and collaborate with our product team to improve the overall customer experience.

Required skills

Excellent written and verbal communication, customer support experience (preferably in SaaS), ability to explain technical concepts simply, strong problem-solving abilities, attention to detail, experience with help documentation creation, proficiency with support platforms, time management skills, ability to work independently, adaptability to changing priorities, familiarity with forms/workflows/no-code tools (advantageous).

Desired skills

Experience with SaaS products, knowledge of Formaloo or similar form-building platforms, video editing capabilities, multilingual abilities, experience with knowledge base management, CRM system familiarity, basic HTML/CSS understanding, customer journey mapping, data analysis capabilities, experience working in a remote team environment, proactive communication style, empathy and active listening.

Email or website to contact for job submissions

https://formalooteam.formaloo.me/apply

Email: noosh@formaloo.com

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