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Professional Communications

Navigate professional interactions with confidence

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Instructor: Mansi Vagt

Virtual | Expert Instructor | Part-Time | 4 workshops

Course description

This Professional Communication course is designed to empower you with the indispensable skills for navigating the intricacies of professional interaction. Delve into the core principles of effective business communication, cultivate a sound understanding of how to articulate your thoughts with precision and purpose, and harness the power of active listening and comprehension to help you achieve your desired outcomes. Throughout this immersive course, you will explore communication fundamentals, honing your ability to convey messages adeptly in both written and in-person contexts. From distinguishing between formal and informal communication to unlocking the power of authentic storytelling, each session has been designed to equip you with practical tools and strategies essential for success.

Learning outcomes

Foundational Communication Skills

Participants will develop a solid understanding of the fundamentals of effective business communication. They will learn to articulate their thoughts with precision and purpose, and harness the power of active listening to improve their interactions and achieve desired outcomes.

Personal Communication Style and Confidence

Through self-discovery exercises, attendees will identify and enhance their unique communication styles. They will gain confidence in their ability to forge authentic connections and navigate diverse interpersonal dynamics smoothly.

Storytelling and Persuasive Communication

Participants will learn the art of captivating storytelling to engage audiences and convey messages with clarity and impact. They will practice crafting compelling narratives that effectively communicate their ideas and intentions.

Conflict Management and Resilience

The course will equip participants with strategies to handle conflicts and uncertainties confidently. They will learn to manage challenging conversations, adapt to diverse audiences, and foster constructive dialogue to drive positive outcomes.

Practical Application and Feedback Integration

Attendees will engage in hands-on exercises, practical case studies, and pitch practices to apply what they've learned. They will also be encouraged to seek and integrate feedback to continuously improve their communication skills.

Throughout this course, students will gain valuable knowledge about creating quantifiable and evidence-based product plans. They will learn about revenue-prioritized lean product development and customer-validated feature impact as well as how to reduce waste in technology and product development from design stages to implementations.

Course begins:

July 24, 2024

3:00pm - 5:30pm EST

Who this is for:
Early and mid-level career professionals, entrepreneurs and business owners, sales and marketing professionals, individuals transitioning to new roles or industries.

Wednesday, July 24 (3:00pm - 5:30pm)

Wednesday, July 31 (3:00pm - 5:30pm)

Wednesday, August 7 (3:00pm - 5:30pm)

Wednesday, August 14 (3:00pm - 5:30pm)

Limited Capacity


Deadline to apply: July 3, 2024


Next available course begins: August 21, 2024 (Virtual)

What you’ll learn

Throughout this enriching journey, you'll cultivate the skills and confidence needed to thrive in today's dynamic professional landscape, emerging as a strategic communicator capable of forging meaningful connections, resolving conflicts, and driving tangible results. Join us as we embark on a transformative exploration of Professional Communication Essentials and unlock the keys to success in the modern business world.

Module 1- Effective Communication Through Active Listening

Lay the groundwork for effective communication by uncovering the nuances of active listening and engaging in hands-on exercises designed to sharpen your comprehension skills. You'll discover how listening serves as the cornerstone of meaningful connection, enabling you to craft clearer, more compelling messages that resonate with your audience.

Module 2 – Finding Your Authentic Communication Style

Embark on a journey of self-discovery, that empowers you to identify your unique communication style and leverage your strengths to forge authentic connections. By embracing authenticity and cultivating confidence, you'll transcend perceived limitations and navigate diverse interpersonal dynamics with ease.

Module 3 – The Power of Storytelling

Unlock the transformative power of storytelling, learning to captivate your audience's attention and convey your message with clarity and impact. Through practical case studies and pitch practice, you'll refine your storytelling skills and craft compelling narratives that resonate with your audience.

Module 4 – Managing Conflict and Achieving Positive Outcomes

Confront the complexities of conflict and uncertainty head-on, learning to navigate challenging circumstances with confidence and resilience. From managing conflict to effectively navigating diverse audiences, this session will equip you with invaluable insights and strategies for fostering constructive dialogue and driving positive outcomes.

Jump-start your career and
your future with SkillHouse

Industry leaders

SkillHouse instructors are leaders in their specific fields ready to share their real-world experience and expertise.


Take advantage of networking opportunities within the DMZ community, including admission to exclusive events.

Co-working space

Enjoy access to meeting rooms, desks, business centers, kitchenette and common areas, as well as WiFi and phones. Additionally, there is bike storage and a games room.

Earn a DMZ Certificate

Upon completing your DMZ course, you'll receive a certificate and digital badge to share with your network and showcase your skills.

Your instructor

Mansi Vagt
Mansi has over 17 years of sales and marketing experience with international luxury hospitality brands. Most recently as Global Vice President and Brand Leader for Fairmont Hotels & Resorts with Accor, which includes over 85 hotels in 30 countries. Throughout her career she has been responsible for global brand strategy, guest experience, positioning and programs, worldwide campaigns as well as product and service standards.

She was also responsible for driving brand awareness, understanding, and momentum through strategic communication and partnerships. Mansi has held leadership positions in e-commerce, digital marketing, and sales. She is currently a professional speaker with The A Effect. Mansi continues to be a passionate advocate and mentor for women in the workplace.
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